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Power of One

Make your training stick like glue

So, how do we get your customer service training to stick like glue?

At Baird Group, we created a training module for employees that teaches essential skills AND helps them see their individual role in delivering great customer service. To make it stick, we've developed a unique training for directors, managers and supervisors.

Benefits of Licensing Power of One


Build your brand experience by developing consistency in staff behaviors.


We help you create your own pool of trainers and content experts, allowing you to keep training in house.


Materials can be customized to include your standards and key elements from previous training.

Licensing starts at $7,000 for the full five years

What's Included:

Training Materials

  • Moderator guide for training frontline staff
  • Moderator guide for leader training
  • Slides, scripts and other customizable training tools
  • Scenarios and practice exercises for: inpatient, outpatient, clinical and non-clinical settings.

Leader Module

Prepare managers to coach, mentor, model, manage, and even hire so you can build a culture of service excellence.

5 Year License

A 5 year license allows you to use Power of One training with current and new employees, year after year.

Train-the-Trainer Support

Have a Baird Group expert on site to ensure training success.

Baird Group, 426 McMillen Street, Suite 2, Fort Atkinson, WI 53538

Toll Free: (866)-686-7672 | | Terms and Conditions